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Here's what a few of our many satisfied customers are saying about Island Honda!
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“I have been a satisfied customer of Island Honda for at least 11 years. When I bought my Accord, the sales department was very respectful and never pushy. Jay was my first contact, and to this day, he is the person I go to. Truman and his service department have always taken care of me and my vehicles with smiles and respect. It’s so important in today’s world to be able to go someplace and have the same people taking care of me and my cars. I now have a Ridgeline and am so happy with it. Island Honda is a ‘classy’ place and I always recommend my friends to visit.”
Bernadette “Bernie” Morreira
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“We’ve been customers of Island Honda since moving to Maui in 1992, and we have 3 Hondas in our family now. Everyone at the dealership always makes us feel welcome. If we have a question, they answer it right away, and if we have a problem with one of the cars, they take care of it. The care and attention all the workers show really make us feel like part of their ohana, and we’ll be customers for a long time. Island Honda is the best!”
Dave Jorgensen
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“Of all the car-owning experiences I’ve had, my Honda experience has been absolutely the best! Working with Melissa was a pleasure – no pressure, painless, courteous and very professional. This is the vehicle I will stick with!”
Duke Walls
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"We recently purchased a 2012 Honda Odyssey EX-L with DVD and are so glad we did. We are extremely satisfied with our purchase. Our sales consultant, Melissa Baraudian, was very friendly and knowledgeable. She truly made our experience smoothe and exciting. Excellent customer service, not only on the day we purchased our van, but in recent visits. Thank you again, Melissa and Island Honda, for a great experience, and most importantly an awesome van we love!" Elias and Stephanie Garcia
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"I recently purchased a 2012 Odyssey, and am very happy with my new van! When I was looking for a new car, I was nervous about going to a dealer because of past experiences, but at Island Honda, I felt very comfortable. I never felt pressured, and Melissa was helpful, kind and professional. I felt I was treated fairly, and with respect. I now feel Melissa is not just my salesperson, but a friend! Thanks, Melissa, and the whole team at Island Honda!"Juli Casco and family
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“I got my new CR-V from Island Honda and I couldn’t be happier. If customer service is important to you, there’s no need to visit any other dealership. Island Honda’s friendly and courteous staff is the best on the island.”
Jenna Shue
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"They showed concern, and had great customer service and outstanding salesmen."Stanley and Barbara Chong-Kee
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“I’m very satisfied with my CR-V and the wonderful service provided to me on every visit. Mahalo, Island Honda!”
Mildred DeMello
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“Friendly, professional and excellent service – that’s why I am a repeat Island Honda customer. Thanks, Mike!”
Imelda Mawae
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“I like the people and the service. Thank you, Island Honda!”
Wayne Matsuoka
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“We own two Hondas because Island Honda has always had the best service and customer Aloha. They are always honest and dependable.”
Jacqueline Esguia
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“The team at Island Honda is the best. From sales to service, everyone provides excellent service. Mahalo!”
Mitchell Sado
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“Much Mahalo to Island Honda! I love my certified Honda Civic! Melissa and the team at Island Honda treated me like family. It made my first experience buying a car stress-free and enjoyable.”
Charese Irlandez
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“Lots of thanks to Melissa and Jay for helping me with the purchase of my second Honda. I love my Honda Pilot!”
Wendy Kina
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“’Salamat Po!’ Toni, John and Melissa. You are absolutely the best. I will return!”
Pua Gomes
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“No Ka Oi! Melissa, Jay and the rest of the crew are the best. Island Honda has excellent service. I’ve bought three Hondas from them and I will continue to do so.”
John Fong
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“I wouldn’t recommend any other dealership for a car purchase. John and Guy made magic happen and I got exactly what I was looking for and a deal that just couldn’t be beat anywhere. I’m just bummed that I wasted time at another dealership first.”
Melissa Bonnell
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“I love my Honda CR-V and I love Island Honda. When I take my car in for service, it’s always done when they say it will be and the staff is always caring and considerate of my needs. “
Joy Gaston
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“I bought my Honda Ridgeline from Island Honda in 2008. It was a simple transaction, no hassles, no arguments. I have had my truck serviced at Island Honda every six months. The sales and service departments have been professional and personable. I recommend Island Honda to anyone looking for a great car or truck and a great experience.”
Dan Bowers
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“When looking for a dependable vehicle, Island Honda is above the rest. Their ‘no pressure’ sales crew, fast and friendly service department, and quality of their vehicles are the best! It’s the overall experience you’ll never forget. We purchased our first Honda in 2001 and because of Jay’s knowledge and expertise, we purchased our second. Big Mahalos to Jay and staff at Island Honda. We’ll be back again.”
Roque and Lei Agpoon
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“Mahalo to Island Honda for all their help. Everyone, Truman and Ryan, goes out of their way to make our experience a positive one. Thank you for being there for all of us. I don’t just like Island Honda, I love Island Honda!’’
Charles Dilger
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“Island Honda shines in commitment to service. Our last three cars all came from Island Honda. Over the years, one of the sales managers, Jay, has gone above and beyond in helping us with our automotive needs. Although Honda is known for producing quality automobiles, the service department here on Maui is superb, always courteous and honest. Way to go, Island Honda!”
Rick Thom
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“We purchased our Pilot and Fit in early 2009. All of the employees treated us like family. Every time I needed something I just called in and I got the help I needed, and everything was explained to me in detail. The service department is the best I’ve ever been to. I’m always greeted with a smile, and they are also very thorough. When I pick my car up, they go through everything they did, and they always ask if I have any questions or concerns. We love our cars. I drive the Pilot and it’s the best car I’ve ever had. It’s so smooth and spacious and I just feel so safe in it. When we moved late last year, I could actually fit a queen size bed in my car, plus other boxes and stuff! My husband drives the Fit and it is a perfect fit (no pun intended) for him. He drives from Waihe’e to Lahaina every day and gets about 38 miles to the gallon, and the cargo space is amazing! My sister-in-law’s recliner fit perfectly in the back! My husband loves all the gadgets in it, too. We call his car an mp3 on wheels. Overall, Island Honda is a great place to buy a car. The people are awesome and we totally recommend them to all of our friends and family. We love our cars and we love the service we get. We will definitely do business with them again.”
Nichole Inouye-Nohara
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“Melissa and the staff at Island Honda handled all of our questions and paperwork with ease and without stress. My wife, Theresa and I got the model we wanted and look forward to more great service from Island Honda. Mr. Opportunity came knocking and we busted the door open for him!”
James J. Pasalo
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“While searching around for a new car in 2006, I went into Island Honda not knowing what to expect. From the moment I entered the dealership, I was greeted by a friendly and knowledgeable team. No pressure, no gimmicks. They were so willing to work with me and my budget. As the years go by, I have grown to appreciate Island Honda even more! Everyone is awesome and friendly. They really know how to take care of customers and treat them like family. I am very proud to own a vehicle from a reputable company like Honda, and with the great service and support from Island Honda, how can you go wrong? I encourage everyone to own a Honda from Island Honda! I’m proud to be a part of the Island Honda family.”
Shawn M. Fujisawa
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“We have done business with Island Honda for many years now. In fact, we have had seven Hondas from Island Honda, counting our most recent vehicles. The reason we stay with Island Honda is the ease of doing business with them and the service we get through Truman and the service department.”
Danny Kapoi, Jr.
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“Aloha! Island Honda has been spoiling me for many years. I always go back and I am never disappointed. John and Dru make everything painless and stress-free. Honda Accords are great cars, and the sales and service staff are friendly and easy. Who could ask for more? Thanks, guys, you are the best!”
Sharlee Funai
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"Big Mahalo to my Island Honda ohana. You guys are the best!"
Shannon Keator
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"There is nothing like feeling comfortable when buying your first new car. That’s why I will recommend to all my friends to come see John and Guy at Island Honda."
Rachael Polmanteer
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"Thank you to Leslie, Robert and the rest of the Island Honda staff for the best service ever. We love our Honda!"
Ben and Malia Mendez, with daughter Zoe
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"I’ve been a longtime customer and I enjoy Island Honda’s staff, service and vehicles. It’s great for me, my family and our environment. Mahalo, Island Honda!"
Kapono Kamaunu
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"Island Honda is the only place I will buy from now! They have taken care of me and my Honda Ridgeline like I was a part of the family. John and Guy still keep tabs on how I’m doing with the Ridgeline today. Parts and service departments couldn’t be any better! Thanks to all who have been there for me."
David “Capt. Dave” Haddock
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"We have been very happy with the exceptional service and aloha we receive at Island Honda, even after 35 years and three generations! The service department goes over and beyond in care and customer service."
Katsuko “Kats” Matsuo and Carissa Miyahira, with Lucy
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"At Island Honda, not only do you get a great vehicle, but from the time you walk in to look around, you receive some awesome customer service. Even after I purchased, the team has continued to make me feel like family! I always recommend Island Honda to everyone. Thank you to my extended ohana… always a pleasure!”
Daisy Melendez
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"A big Mahalo to Melissa at Island Honda for helping me find the perfect car!"
Kimberly “Kimmy” Carter
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"Thank you, Island Honda Service Department, especially Truman and Robert, who always make us feel like family. They go over and beyond to accommodate us. Mahalo! And to Leslie Zane, Customer Service Manager, ‘U Da Bomb, Sista!"
Kalani and Deatrea Puu, with daughter Kamalani
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"Island Honda has an awesome sales and service team! Everyone at Island Honda truly makes me feel like I’m part of the family. Thanks, Jay, for making my buying experience an enjoyable one. I love my Ridgeline!"
Kelly Kobayashi
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"Our family has been satisfied customers of Island Honda for more than 10 years, with both the sales and service departments. The first time I visited Island Honda to shop for a car, I dreaded it because I expected to find hard-core salespeople ready to use every trick in the book. Instead, I was pleasantly surprised. The Island Honda salespeople answered my questions, informed me about their product, and I received a fair deal. I actually enjoyed working with the knowledgeable, courteous sales staff. Today I love the Honda I bought and my wife loves the “certified” used Honda she purchased. After hearing horror stories about dealership service departments, I was concerned about who I would use to help keep our Hondas running smoothly. I’d often been told that the service departments at dealerships were very expensive and, even though they serviced their own brand of vehicle, a lot of the mechanics did not know their vehicles. Not so at Island Honda. In fact, the Island Honda service department is one of the best parts of the Honda experience on Maui. The prices are fair and competitive, the personnel is outstanding, providing extraordinary service above and beyond their job descriptions. Truman, Robert and the rest of the crew are tremendous. They go out of their way to assist you, and if the job is not done right, they do what it takes to meet your satisfaction. They are efficient, knowledgeable, friendly, and available to answer any questions, no matter how trivial or redundant they are. Most of all, they give you their time without making you feel like they have more important things to do. In short, Island Honda Service Department makes you feel that your business truly matters, your satisfaction is of primary importance, and that once you use their services, you are part of their ohana."
Joseph “Joe” Narrowe
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"Ever since I bought my car brand new in 2001, I have never missed my 6 month car service, and I feel very comfortable being an Island Honda customer. As a matter of fact, I feel welcome and loved here at Island Honda. The workers have so much Aloha, and this is my ohana. Mahalo to all the employees for your Aloha to me. Mahalo Ke Akua."
Valerie L Pu Park
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"The best automobile service department on the island - bar none! I've purchased four Hondas since 1991 and would never buy anywhere else."
Bernadette Reiter
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"We purchased our last car from Island Honda and we couldn't be happier. The sales staff was wonderful and your service department is the best in the state. Thanks for making us feel like one of the family."
Bob and Susan Sommers
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"We are two-time Honda owners, first an Accord and now a Civic. Couldn’t be more pleased with both the cars and the care and service given us by Cal Nishimura."
Jim Davis
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"I am VERY happy with my new 2012 CR-V EX-L! Our sales consultant, Melissa Barauidan displayed a very professional yet friendly attitude during and after the sale. As an employee, Melissa represents a valuable asset for Island Honda." Jeanie Parker with husband, Fred Parker
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"Honda owners since 1987, smart move! Island Honda is the epitome of excellence for service. Truman [service manager] and his crew uphold the no ka oi tradition and ‘ohana feeling. Island Honda continues to rock for our next generation, too. May we share many more years to come."
Denyne, Lily and Penny Troy
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"Island Honda's service department is truly terrific! When purchasing my new car, I was invited to their new owner clinic, which gave me the opportunity to learn more about my new vehicle. Servicing my car is always easy. They are always ready to help me in any way they can. It is one of the main reasons I bought another Honda."
Ann Jimenez
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"The aloha spirit is alive and well at Island Honda!”
Gerald Jones
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"My wife and I both love our CR-V and the service at Island Honda."
Claire Wolter
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"It's the people at Island Honda that are special. While leasing my Ridgeline, by the time my paperwork was done, other salespeople I didn't deal with knew me by name and were friendly and helpful. That is a special feeling."
Gordon Cockett
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"I've owned my Pilot for two years now with complete peace of mind. We drove away with a very honest deal, feeling the sales team really cared about our family's needs. The service has been nothing short of wonderful. They are very accommodating, timely and have always treated us like VIPs. In short, Island Honda rocks!"
Jessica Decoite (with son, Colten)
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"I feel so welcome when I take my car in for service. My service advisor, Ryan, and all the crew at Island Honda value my business and my family, and the snacks in the waiting room are onolicious!"
Jack Damuni
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"As owners of a CR-V and two Civics, I guess you could call us a Honda family. When we need a vehicle, we head straight to Island Honda because their no-pressure sales team truly has our best interests in mind. The reliability of the vehicles and responsiveness of the service team seals the deal!"
Harvey Mira
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"Honda makes good, dependable vehicles. I've owned several of them. The icing on the cake has been the service and the people at Island Honda. They've always made me feel like part of the 'Ohana!"
Richard "Noosh" Nishihara
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"We continue to be pleased with our entire Island Honda experience, from the sales staff, to the service department, to the mechanical and aesthetic quality of our cars. We always speak highly of Island Honda to our family and friends and we will definitely be back when it's time for new cars again."
Curt & Whitney Hashimoto
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"What keeps us coming back and getting our Hondas from Island Honda is the quality and friendliness of its personnel like Guy and John! There's nothing like dealing with people you trust."
Dan & Bernice Takahata
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"I recently leased my fifth Honda from Island Honda. What's kept me coming back over 15 years is the VIP service I get from the salesmen, the finance department and the service department. Dru, Guy, Truman and staff always make me feel like family."
Sally Abut
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"I am consistently pleasantly surprised at the level of service I receive at Island Honda. They deliver on hard-to-match gold level customer service standards 100% of the time. In a word: Stellar."
Rusty Gage
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"I feel very proud to be the owner of the Honda Insight. I got a good price for the car and get terrific mileage. Getting an average of 56 mpg is more than I expected. The financing was awesome!"
Paulette Breeden |
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